ZaynaCart – Return & Refund Policy

🔄 ZaynaCart – Return & Refund Policy

We want you to love every purchase — but if something’s not right, we’re here to fix it.

Return Eligibility

  • You may request a return within 7 days of receiving the item.

  • Products must be unused, in original packaging, and in resellable condition.

🚫 Non-returnable Items

  • Opened beauty or skincare products

  • Personal hygiene items

  • Items on final sale

📩 Return Process

  1. Email us at shumaila.ajmal.shumaila@gmail.com with your order number, reason, and photo (if item is damaged).

  2. Our team will review your request and respond within 48 hours.

  3. Once approved, we’ll share return instructions.

  4. After receiving and inspecting the return, a refund or exchange will be issued.

💸 Refunds

  • Refunds are issued to your original payment method within 5–10 business days after return approval.

  • Shipping costs are non-refundable unless the item was faulty or incorrect.